India intelligence failure

In the wake of recent spot fixing scandals here are few observations.

The guilty should also be charged with facilitating mass murder and terrorist attacks?

Why?

Some points to ponder

Who is controlling and giving intelligence support to Dawood Gang?

Pakistan intelligence agency like the infamous ISI.

Who is undertaking terrorist attacks in India?

ISI trained terrorist through smuggling routes and contacts in India.

Who is financing terrorist attacks in India?

Indian businessmen, bollywood and sportsmen?

How?

Who fixes the match?

Dawood gang.

Who puts the money in the betting?

Indian businessmen and Bollywood.

Who wins the bets in either case?

Dawood gang representatives.

Who facilitates the show?

 Indian sportsperson especially cricket players and Indian bookies and Indian Bollywood personals. They do it for little amounts like they say chiller and women.

What  happens with the money won?

Finance terrorist activities. 

What do the terrorist do?

Destroy Indian social fabric. Unnecessary loss of Indians and their property.

So this is a masterstroke and gullible Indians are prodded to kill their own. Its unfortunate they dont realize it yet.

Therefore, the charges on these players and bookies  should be escalated to financing terrorist attacks and killing the belief and passion of Indians in their sports and daily life.

BTW - what is Indian Intelligence doing? I don't know if it even exists.  Let me know if you get across a document proof of they destroying the social fabric of our enemies.

The war is not on the border. Its in the mind. Its creating a generation of hopeless and despair Indians.

BSNL Broadband disservce

It is said that when BSNL works it works but when it fails you are left clueless in the world. Once again BSNL broadband did the broadband fiasco and this time I will cancel it. Although if you search on Google for "cancel BSNL broadband connection" you will not find a single link which will help you do so. If you know the procedure do share in the comments.


Friday 17th May 2013
The broadband service stops. I called the local exchange at 5:17 PM. Heres the response

Its 5:17PM. There is no one. I will try. Its time to leave....

Saturday 18th May 2013
The local telephone exchange does not work. Tried 1504 and other BSNL helpline numbers. The call simply drops. There is option to raise complaint to the machine and it gives you a ticket number. Beyond that there is no way you can connect to their so called customer service. Its pathetic.

Sunday 18th May 2013
Same as saturday

Monday 19th May 2013
I tried started calling local telephone exchange 08026850003 and 08026851199 from 9:30AM onwards. I guessed the staff will not come in by 10,even if they did they would not lift phone for the customer calls. I got through at 10:35AM.

There is some problem with mains. We were not working on Saturday. We came to know of problem today only. It will be repaired. 

I

Its been three days without internet and you had no clue. Tell me how to cancel the broadband connection.

The call went dead. Utter disregard to the poor customer whose bills and taxes pay the salary of the BSNL staff. I tried to call again but to no avail.

I checked the phone bill , online and there is no mention of the procedure to cancel the BSNL broadband connection. All the money spent on their IT budgets/tenders simply is a wishy-washy affair. The IT integrators who render service do a third grade job and the staff is still not jolted out of the colonial mindset.

Disgusted I have decided to try alternative in Tata Docomo. The guy said there is 90% probability that the technician will come today to fix the connection. When I called the sales agent whats the progress, he said it will be done tomorrow. I asked him the

Do you understand 90% probability?

 He

I am submitting the form and it will be done today. 

Lets see how Tata Docomo broadband service fares the days to come. Meanwhile, if you know how to cancel BSNL broadband services , do let me know. Thank you.

ICICI home loan Part payment experience

This is the story of a bank, its employees and a customer.

There is Lady 1 who sits beside Lady 2 at Jayanagar IVth block branch of ICICI bank on the ground floor.

Recently ICICI put across an ad which shows exclusive service to privileged customer. So feeling privileged I venture into the branch, a confident and happy walk, not knowing that in an hour the walk out would be similar to running away exasperated.

What service I wanted to avail today?
Make part payment of home loan.

I walk in and Lady 1 looks at me and gestures me to sit down. I state my need and she reconfirms "Is it prepayment or part payment". I part the remark again.

Based on previous experience, I enquire "If I make part payment now will it reflect from the next EMI". There was some confusion in last experience so I had sent email using ICICI online portal. Yes, there is no way you can create any other request beyond what is available on the site, still I dared to use a previous reply on another query to reply to my bank manager. "I have made part payment in first week of feb and it will reflect in the EMI from april, so I lose almost 2 months of interest".

Generally, part payments are not small amounts and so may get some good interest. There was a call from somebody from bank based on my email. I asked him to raise a complaint to address my concern, he prompty forgot after the call. But he said if you make payment after 15th of the month it gets reflected in next month EMI. If you make it before 15th of the month it gets reflected in next to next month EMI. I said it was crazy and he said that is how it is.

So, this time around I went armed with this know how. Lady 1 said it is always next to next month EMI. I was surprised. I said I wanted to complaint, she gave me a white sheet. She said a form needed to be filled for part payment and said another challan need to be filled if cheque is from another branch. She got busy in call.

Another gentleman employee was hovering around so I asked him and he promptly got me the form. He said he did not know where the challan was there. Lady 2 called a boy and asked him to get photocopy of complaint and some challan forms from first floor. Yes, the privileged customer section has more space for customers to hang around and less for utilities to fasten his queries.

The boy went, stopped over security for some chit chat. Lady 1 also disappeared with some guys into another section of bank. I was waiting, knowing not what to do next.

About 20 minutes later I enquired Lady 2 who sits beside Lady 1 and was serving customers that "Did Lady 1 went for lunch?" Last time around Lady 2 was on lunch when I was waiting for her to come and complete my request.

She said "No". I said I needed a challan. She promptly game me one from her side of drawer. Another surprise. If I had not asked her she would not have given me the challan till end of time. I filled the challan.

Lady 1 and the boy appeared with photocopy of complaint and some challan forms. I said I had already filled one and got it from other lady, she gave a blank look.

I said "How will I track the complaint?". She was clueless, now she asked her friend Lady 2. Lady 2 was in her elements, she said the branch cannot take complaint, nor can it send on behalf of customer.
Lady 1 had given be received marked photocopy. Lady2 said "You gave customer received letter without knowing that branch cannot raise complaint, say sorry to him."

Lady 1 must have tears in some corner of her eye and she sat still. I get uncomfortable when ladies sit still in silence. It means either you are going to get back or there would be deluge of tears. Here it was unlikely that I would get so I quickly stood and rushed out after reconfirming that the forms filled and challan were alright.